AI Website Agent for Real Estate
- 40% Increase Engagements
- 3X More Appointments
- Response time dropped from 4hrs to <1min
About The Client
Heyler Realty is a long-standing real estate brokerage serving West Los Angeles since 1927, combining deep neighborhood expertise with a client-first approach to buying and selling homes. Known for integrity and strong community ties, Heyler Realty has built lasting trust with generations of clients. However, with growing online interest and an increasingly fast-paced market, the firm needed a solution to engage potential buyers and sellers instantly, qualify leads efficiently, and streamline appointment scheduling to ensure no opportunities were lost to competitors.
Client Requirement
Heyler Realty struggled with delayed response times, as agents were often tied up with other clients, leading to online inquiries waiting for up to 6+ hours for a callback. By the time an agent responded, many potential clients had already reached out to competitors. This gap in communication was costing the business valuable opportunities and limiting their ability to convert leads into appointments.
Additionally, the team found it difficult to manage the growing volume of inquiries efficiently, often missing out on leads due to manual follow-ups and inconsistent engagement.
Solution
To address the delayed response times and missed opportunities, we implemented an AI Website Agent specifically designed for real estate. The AI instantly engages with website visitors, providing immediate responses to inquiries and capturing lead information in real-time. Integrated with Follow Up Boss CRM, the AI automatically logs leads and updates client profiles, ensuring no opportunity is missed.
For appointment scheduling, the AI seamlessly integrates with Calendly, allowing visitors to book directly without waiting for a callback. A professional dashboard provides agents with a clear overview of interactions, helping them prioritize follow-ups. The AI qualifies leads by asking relevant questions, ensuring only serious prospects are passed on to the agents.
To increase efficiency, SMS and email alerts notify agents when a lead requests to speak with them or when a hot lead appears. The AI also provides custom listings based on the client’s needs, improving engagement and ensuring the right properties are shown.
Results
01
40% Increase in Engagements
Instant responses from the AI boosted visitor interaction, increasing engagement by 40%.
02
3X More Appointments
Seamless lead qualification and scheduling led to a 3X increase in booked appointments.
03
Response Time Dropped from 4 Hours to <1 Minute
The AI reduced response time from 4 hours to under 1 minute, ensuring faster lead conversion.
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